Consumer Privacy Policy

At Columbia Lloyds Insurance Company, we are committed to protecting your privacy and we value you as a customer. We appreciate the trust you place in us when you purchase insurance from one of our agents.

Columbia Lloyds' use of Personal Information

We only disclose personal information about our customers and former customers as permitted by law. Generally, this includes disclosures to third parties to effect, administer or enforce your transactions with us, or in connection with servicing your insurance policy. These third parties may include independent insurance producers authorized to sell Columbia Lloyds insurance products, independent contractors (such as property inspectors), independent claims representatives, auditors, attorneys, courts and government agencies.

Columbia Lloyds Insurance Company does not sell your personal information to others and we do not provide your information to third parties for their own marketing purposes.

Information about Columbia Lloyds Insurance Company Web site

Secure Areas

Access to Columbia Lloyds' secured areas are restricted to Columbia Lloyds' agents and Columbia Lloyds' employees. Individuals within these groups are "authorized" after meeting certain identification criteria and are assigned individual user-id's, and passwords for secure areas access.

To insure secure communications over the internet for its secure areas, Columbia Lloyds uses Secure Socket Layer (SSL) encryption technology to protect transmitted information from being intercepted while it is in transit over the internet. Access to Columbia Lloyds' secure areas requires proper authentication through the entry of correct user-id's, and passwords. Once confidential information is gathered and stored within Columbia Lloyds' systems, it is protected by firewalls and other access control systems and processes to keep it secure from unauthorized access.

Public Access Areas

Columbia Lloyds does not collect or display nonpublic, personally-identifiable information through its public access areas. Contact name, address, etc. are collected so that the requested materials can be delivered to the requesting party. The data is encrypted using SSL to protect it during transmission. This contact information is provided to our authorized independent insurance agents only.

Independent Columbia Lloyds Insurance Company Agents

The independent insurance agents authorized to sell Columbia Lloyds Insurance services are not Columbia Lloyds employees and are not subject to Columbia Lloyds' Privacy Policy. Because they have a unique business relationship with you, they may have additional personal information about you that Columbia Lloyds Insurance Company does not have. They may use this information differently than our company. Contact your agent to learn more about their privacy practices.

Changes to this Statement

Please be aware that we may periodically update or revise this Policy Statement. Please check our Consumer Privacy Policy Statement frequently for changes.